BankID requests failing for many customers

Incident Report for Idura

Resolved

We have confirmed that the incident has been resolved for all customers.
Posted Oct 01, 2026 - 17:05 CEST

Monitoring

Norwegian BankID reports they have fixed the issue. We have confirmed that the fix works for most customers. We are monitoring for remaining errors.
Posted Oct 01, 2026 - 17:02 CEST

Identified

We have identified a workaround for some customers.
If you are sending the "phone" scope, you may be able to work around the issue by removing the "phone" scope if you do not need the phone number in your application.
Posted Oct 01, 2026 - 16:32 CEST

Investigating

Customers are reporting, and we have confirmed, that many requests to Norwegian BankID are failing.
Likely related to the use of scopes
Posted Oct 01, 2026 - 15:46 CEST
This incident affected: E-ID services (BankID OIDC (Norway)).
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