Temporary closure of all CPR office access

Incident Report for Idura

Resolved

The CPR office has restored access and we have confirmed that address data is now being received again.
Posted Oct 05, 2026 - 12:14 CEST

Update

The CPR office reports that private sector address lookup access has been restored.
We are monitoring to confirm, but expect that the incident will be resolved soon.
Posted Oct 05, 2026 - 12:02 CEST

Update

Update on impact:
The expected impact is that authentications still succeed and that ID tokens contain no address claims.
If you are experiencing a different failure mode, please contact support.
Posted Oct 05, 2026 - 10:24 CEST

Monitoring

Due to an ongoing breach investigation conducted by the Danish CPR office, all private sector access to address lookups has been temporarily revoked. This is not due to a breach at Idura.

See the CPR office status page at https://cprdkprod.statuspage.io/ for more details.
Posted Oct 05, 2026 - 09:17 CEST
This incident affected: Add-on services (Danish Address Lookup).
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