Norwegian BankID signing is down

Incident Report for Idura

Resolved

The signing services (CSC & WYSIWYS) has been operating normally since 12:15 PM today.
While the service is currently stable, we will continue to monitor it closely over the weekend and during the coming days.
Posted Sep 04, 2026 - 16:45 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 04, 2026 - 16:41 CEST

Update

A fix has been implemented, and mitigation efforts are underway to fully restore the affected services.
Users may experience periodic instability until service restoration is complete.
They will provide the next update in 2 hours
Posted Sep 04, 2026 - 16:14 CEST

Update

A fix has been implemented, and mitigation efforts are underway to fully restore the affected services.
Users may experience periodic instability until service restoration is complete.
Posted Sep 04, 2026 - 13:49 CEST

Update

They are working intensively to restore the services and will provide the next update within two hours.
Posted Sep 04, 2026 - 11:34 CEST

Update

They are continuing to work on restoring the BankID CSC Signing and WYSIWYS services.
They will provide the next update in 2 hours
Posted Sep 04, 2026 - 09:17 CEST

Update

They are continuing to work on restoring the BankID CSC Signing and WYSIWYS services.
They will provide the next update in 2 hours.
Posted Sep 04, 2026 - 07:13 CEST

Identified

They are continuing to work on restoring the BankID CSC Signing and WYSIWYS services.
They will provide a further update as more information becomes available.
Posted Sep 03, 2026 - 22:18 CEST

Update

We are continuing to monitor for any further issues.
Posted Sep 03, 2026 - 20:53 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 03, 2026 - 20:52 CEST

Update

They are continuing to work on restoring the BankID CSC Signing and WYSIWYS services.
They will provide a further update as more information becomes available.
Posted Sep 03, 2026 - 20:01 CEST

Update

A fix has been implemented for BankID Signing B2B and Qualified Timestamp, and both services are now operating normally.
They are continuing to work on restoring the remaining affected services and will provide the next update in 2 hours.
Posted Sep 03, 2026 - 15:40 CEST

Update

They are continuing to work on a fix for this issue.
Update will be provide the next update in 2 hours.
Posted Sep 03, 2026 - 13:11 CEST

Update

They are continuing to work on a fix for this issue.
Posted Sep 03, 2026 - 11:01 CEST

Update

They are continuing to work on a fix for this issue.
Posted Sep 03, 2026 - 10:36 CEST

Update

The issue has been identified, and a fix is currently being implemented.
The failure rate remains unchanged while mitigation efforts are ongoing.
Posted Sep 03, 2026 - 10:17 CEST

Update

They are continuing to work on a fix for this issue.
Posted Sep 03, 2026 - 09:29 CEST

Update

They are continuing to work on a fix for this issue.
Posted Sep 03, 2026 - 08:45 CEST

Update

They are continuing to work on a fix for this issue.
Posted Sep 03, 2026 - 08:01 CEST

Identified

The issue has been identified, and a fix is currently being implemented.
The failure rate remains unchanged while mitigation efforts are ongoing.
Posted Sep 03, 2026 - 07:35 CEST

Investigating

Norwegian BankID is currently experiencing issues with BankID CSC Signing, WYSIWYS, Timestamp in production resulting in a 100% impact
Posted Sep 03, 2026 - 07:11 CEST
This incident affected: E-ID services (BankID Signing (Norway)).